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Retail Audit Playbooks
A living reference for how Combine Chain sequences capture, scoring, escalation, and regional storytelling. Downloadable PDF versions ship with active engagements—this page is the annotated overview.
Audit workflow map
Each node lists owner + SLA; dashed lines show optional branches when retailers withhold access.
Sample scorecard matrix
Weights shift per program—this matrix illustrates a chilled audit where door discipline carries extra penalty.
| Signal | Weight | Capture rule | Analyst note |
|---|---|---|---|
| Planogram delta | 0.35 | Full bay, 1.2m standoff | Manual override if fixture swapped mid-wave |
| Price card match | 0.25 | Macro + readable subtext | OCR confidence printed in appendix |
| Door dwell risk | 0.25 | Burst trio within 20s | Discarded if shopper blocks >50% frame |
| Promo stack integrity | 0.15 | 45° hero angle | Compared to signed artwork hash |
Field escalation logic
Timers respect Korean holidays; “off-spec” language replaces “failure” in automated pings.
- T+0–12h: store supervisor receives annotated still with clause reference.
- T+12–36h: distributor ops lead copied if no upload confirmation.
- T+36–72h: brand trade analyst joins thread with optional call notes.
- T+72h+: escalation pauses if weather or retailer blackout documented—no fake urgency triggers.
Regional KPI snapshots
Three anonymized provinces showing different failure mixes—used in QBR decks with footnoted sample sizes.
Gyeonggi
0.81
Compliance index · n=118 stores
Primary drag: secondary display drift after week two.
Gyeongsang
0.74
Compliance index · n=64 stores
Smaller cohort—benchmark chart omitted per policy.
Jeju
0.69
Compliance index · n=22 stores
Logistics variance flagged honestly in appendix.